The Dropbox customer support team is always ready to help you in each and every steps of the Dropbox services. If you want to know anything about the Dropbox and its services, you can contact to the Dropbox support team via email or the available phone service. You can also send your queries through the contact link where you have to put your full name, name of the organization, your email address and your phone number too. You can type the help you need in the comment box and send it.
What should you do to get the Dropbox customer support ?
Contact with a call
Contacting with a call for the dropox customer support is one of the way. If you want to make a direct call to one of the team member of the Dropbox. For that , you need to go to this link https://help.dropbox.com/teams-admins/team-member/customer-support-levels This will help you get the support live by talking on the phone and get the required help instantly. This is a very good option to get the genuine help from the team members of the Dropbox support team. They are always ready to answer all of your questions and do not hesitate to help you. The team members are polite to the customers and help you stepwise to work with the Dropbox easily and in a convenient way.
Chat with sales
The chat service is a very easy service with which you can make a contact with a team member of the Dropbox support team online. One of the best way to get the dropbox customer support to solve your problem. The team members are always ready to answer your questions through the chat. If you are disconnected with the chat, they may contact you via your email address which they ask you during the chat. You can ask anything related to the Dropbox service if you need any help.
The help center of the Dropbox is a very reliable service provided to dropbox customer support. All the ‘Frequently asked questions’ are listed and answered there. A series of questions are available which you may have a problem with. You can search the related problems through the help center and can get your problems solved.
What are the Frequently asked questions related topics you can find at the Dropbox help center?
About sharing files and folders
It includes getting started with which you can share a folder or file, getting notification, options for sharing files, shared and private folders, sending read-only links, how people can access to your files, shared links, collaboration and co-authoring, troubleshooting sharing issues, joining or leaving a shared folder and getting access to the files through the help of mobile.
Payments and billing
It includes the Dropbox charges from the credit cards, cancelling the Dropbox business, cancelling the business pro, downgrading, Dropbox subscriptions for the invoices and receipts, billing issues, pricing and account options and the failure of the credit cards.
Security and privacy
It includes the changing or resetting a Dropbox password, verification of the lost phones or other issues, creating an account of the Dropbox, banned links or file requests, about inactive or deleted accounts, recovering and restoring the files, account security, Dropbox business and HIPPA, Security tips for the Dropbox accounts, security of the accounts and other security and privacy of the Dropbox.
It includes the licenses or storage space of the accounts of Dropbox, deletion of a member from the Dropbox Business form, connecting and disconnecting a personal Dropbox business account, migrating an existing Dropbox business account, moving of the files between business and personal accounts, managing the team admins, Third-party integrations, two-step verification, the ‘sign in as user’ feature, Dropbox business API, domain verification, admin console, Dropbox enterprise, managing the team member accounts, managing team settings, access to the email, password and account, badge of the dropbox, trials, advanced settings for the administer, free teams of the dropbox and storage of the photos and videos.
Syncing and uploads
It includes the syncing overview, troubleshooting the sync issues, slow syncing, missing of the files, corrupted files, LAN sync, syncing files between computers, syncing work, checking the shared folder syncing, upload files from a phone or tablet, app status and maintenance.
Sign in help
You can find all the help questions for the sign in to the Dropbox in the help center. It also includes the guides that you need for signing in to the Dropbox. You can get the stepwise guide for the sign in.
Desktop app and dropbox.com
It includes the process of installing or uninstalling the dropbox, download it, performance and storage of the Dropbox, package files, low disk space vs. Dropbox storage space, downloading the entire folders from the dropbox.com, file types in it, selecting multiple files, changing the date formatting, managing the files, renaming them, search the files or folders on the Dropbox, updating the Dropbox app, windows support for the Dropbox, using the recents, uploading and downloading files and folders, deleting the unwanted files from the Dropbox, advanced installation, reinstallation and customizing the Dropbox for better performance.
It includes the creating and deleting an account of the dropbox, expiration of the email and password of the Dropbox, resetting a dropbox password, changing an email address, changing the profile pictures, supported languages in the Dropbox and removing the third-party service contacts from the Dropbox.
Space and storage
It includes the referral space that a user can earn, dropbox pro, limitation of the Dropbox space, personal account and managing the file size.
Photos and videos
It includes the process of uploading and importing the photos and videos to or from the Dropbox, share them, the errors that appear during the process, troubleshooting and the playing of the audio and video files on the phone or tablet.
It includes the questions about managing the multiple devices, apple iOS, background uploading, edits on the photos through the iPhone or iPad, document scanning, reinstalling the app, 3D touch work, working on Samsung devices and windows mobile devices, and managing files and videos.